01
Deposit or purchase hold
Check the available-to-send balance and the hold expiry. ACH-funded assets may be tradable before they can leave the platform.
Withdrawal diagnostic
Crypto withdrawal suspended? Find the exact gate before moving more money.
A withdrawal can fail even while the coin remains tradable. Check the hold, asset, network, address, available balance, and account status before using a workaround.
Last updated
Six different problems can look like “withdrawal suspended”
02
Network unavailable
Confirm the exact asset and network in the live withdrawal screen and the exchange status page. A visible trading market does not prove the network is open.
03
Address or network mismatch
Match the receiving address format and network exactly. Do not select a wrapped or alternate network unless the receiving side explicitly supports it.
04
Security restriction
Recent password, device, address, 2FA, or account-security changes can trigger a temporary hold. Read the account notice before retrying.
05
Minimum, fee, or available balance
Check the withdrawal minimum, fee, reserved balance, open orders, and amount actually available—not the total portfolio value.
06
Platform or compliance review
Save the error, asset, network, amount, time, transaction ID, and support case. Do not create repeated withdrawals while the status is unclear.
Official checks
The live account screen overrides a generic article
Coinbase available balance explains how cash holds can prevent crypto purchased with those funds from being sent.
Kraken withdrawal holds documents ACH, payment-method, password, and security-related holds.
Kraken crypto withdrawal instructions and Coinbase crypto withdrawal instructions both warn that the sending and receiving networks must match.
Do not improvise with a random alternate network
If native BTC withdrawal is unavailable, choosing Base, Ethereum, Lightning, or a wrapped-BTC route is not an equivalent substitute unless the receiving side explicitly supports that exact asset and network. Start with a small test after the route reopens.
A real Backup exchange is prepared before the suspension
It must already pass KYC, accept the funding rail, list the exact market, and support a compatible withdrawal network. Otherwise it is only another untested account.
Withdrawal questions
Why can I trade crypto but not withdraw it?
Trading and withdrawal availability are separate. A recent ACH deposit, security action, account review, unsupported network, maintenance window, or balance hold can block withdrawal while trading remains available.
Should I switch to the cheapest network when a withdrawal is suspended?
No. Use only a network supported by both the sending exchange and receiving wallet or exchange. A cheaper incompatible network can permanently lose the funds.
When should I use the Backup exchange?
Use it after it has already passed KYC, funding, market, and withdrawal checks. A new account created during an emergency is not yet a working backup route.